Right of withdrawal
Right of withdrawal for consumers and model withdrawal form.
The German version of this withdrawal policy is legally authoritative. This English text is provided for convenience.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods. If you ordered several goods in a single order that are delivered separately, the period runs from the day on which you, or a third party named by you who is not the carrier, take possession of the last goods.
To exercise your right of withdrawal, you must inform us
Boostboards GmbH & Co. KG (Kielkraft brand)
Groten Hoff 21, 22359 Hamburg, Germany
Phone: +49 40 60 90 199 69
E-mail: info@boostboards.de
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct cost of returning the goods. For goods that cannot, by their nature, be returned normally by post (forwarder freight, e.g. outboard motors), these costs are estimated at a maximum of approximately [please insert amount] euros, depending on model and region. Please contact us before returning – we are happy to arrange the forwarder collection for you.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their nature, characteristics and functioning.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
To:
Boostboards GmbH & Co. KG (Kielkraft brand)
Groten Hoff 21, 22359 Hamburg, Germany
E-mail: info@boostboards.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
____________________________
- Ordered on (*) / received on (*): __________
- Name of consumer(s): __________
- Address of consumer(s): __________
- Signature of consumer(s) (only for notification on paper): __________
- Date: __________
(*) Delete as applicable.